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退貨申請

在此提交退貨申請，然後請將貨品帶到台灣門店或者自行付費寄回到：
6IXTY8IGHT竹北大遠百
地址：新竹縣竹北市莊敬北路18號6樓
電話：03-6682-382

  • 請輸入訂單號碼

  • 請輸入有效的電郵地址。

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  • 請輸入退貨貨品資料

  • 退貨原因
    • 尺碼不合適
    • 改變心意
    • 貨品與預期不同
    • 送錯貨品
    • 貨品有瑕疵
    • 其他

常見問題

 
我改變心意了，我可以申請退貨嗎？

貨品發貨後的狀態可申請退貨。狀態為已發貨或已收貨的訂單都可於14天內申請退款，而貨品需尚未剪下原裝價錢牌及原包裝(如有)完好無損。請留意部份貨品(例如內褲、胸貼等等)會基於衛生原因而未能提供退貨服務，詳細的退貨相關資訊請參考退貨須知。

尺碼不合適可以換貨嗎？
經網店購買的貨品目前只提供退貨服務，恕未能提供換貨服務。客人如果發現尺碼不合適，可於申請退貨。
我已剪下或遺失了價錢牌，可申請退貨嗎？
申請退貨的貨品必須並未剪下原裝價錢牌及原包裝(如有)完好無損，如有損毀或遺失，恕無法安排退款。
我收到了有瑕疵的貨品 / 我收到了送錯的貨品，該如何處理？

我們對此深感抱歉，請您聯繫客戶服務處理相關事宜：[email protected]，並提供以下資料以作跟進，我們的客戶服務將會盡快與您聯繫並提供協助。

  1. 您的訂單編號 (例子：WOTWXXXXX)
  2. 貨品編號 (例子：8S6PN11404，可參考貨品上的標籤)
  3. 能清楚顯示貨品情況的照片
申請退貨後，退貨貨品要交到哪裡？

經網上提交退貨申請後，請您將需要退回的貨品連同訂單單據，於購買日起14天內交到台灣地區內的任何一間門店、或自行付費寄回到以下指定台灣門店。請務必檢查包裹內及訂單單據上能查閱到您的訂單資訊，以便我們能確認您的退貨申請並與您聯繫。

6IXTY8IGHT竹北大遠百
地址：新竹縣竹北市莊敬北路18號6樓
電話：03-6682-382

退款會於何時收到？
門店確認收妥退回的貨品後，退款會於7個工作天內以下單時的付款方式退回。
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